Jemena powers up CX in search of real-time customer feedback – Projects – Cloud- Tempemail

Electricity and gas distributor Jemena is upgrading its capacity to measure the experience that people have when they call in seeking assistance on complex installations and fault resolution. Jemena will today announce that it is deploying InMoment, initially in its contact centre operations before expanding the hosted software across its Continue Reading

Microsoft to adapt its cloud for healthcare industry – Cloud- Tempemail

Microsoft plans to roll out a version of its cloud-based software that will be modified to suit the needs of healthcare organizations. While Microsoft is known for general productivity software such as Outlook and the chat app Teams, it also makes more specialised business software such as programs used by Continue Reading

Regulator asks for Credit Suisse directors’ mobile data – Telco/ISP- Tempemail

Swiss regulators have requested electronic messaging data from the mobile phones of several Credit Suisse managers and supervisory board directors as part of a probe into spying at the bank, three people familiar with the matter said. Switzerland’s markets watchdog FINMA is examining the culture and governance at one of Continue Reading

easyJet hackers access details of 9 million customers – Security- Tempemail

A cyber attack on British airline easyJet accessed the email and travel details of around nine million customers, as well as the credit card details of more than 2000 of them. The news of the late January attack means the budget airline, which has grounded most of its flights due Continue Reading

Verizon’s 2020 DBIR | Securelist- Tempemail

Verizon’s 2020 DBIR is out, you can download a copy or peruse their publication online. Kaspersky was a contributor once again, and we are happy to provide generalized incident data from our unique and objective research. We have contributed to this project and others like it for years now. This Continue Reading

Brazil’s Biggest Cosmetic Brand Natura Exposes Personal Details of Its Users – Tempemail

Brazil’s biggest cosmetics company Natura accidentally left hundreds of gigabytes of its customers’ personal and payment-related information publicly accessible online that could have been accessed by anyone without authentication. SafetyDetective researcher Anurag Sen last month discovered two unprotected Amazon-hosted servers—with 272GB and 1.3TB in size—belonging to Natura that consisted of Continue Reading

Andela Partners with Microsoft to Launch Azure Training Program | Tempemail

Sourced from Tech Gist Africa. Microsoft 4Afrika and Andela have partnered to implement the ALCwithMicrosoft Azure Training 2020 to up-skill developers in Kenya and Nigeria through an immersive program where selected developers will work to learn basic skills in Azure, via the LinkedIn Learning platform. The program is focused on Continue Reading

Free Trial Offer – IT Development Services to Test One Month- Tempemail

As businesses shift to recovery, we believe the best way we can help is to let new customers experience our IT outsourcing services for free. The COVID-19 crisis has shown us that digital resilience is essential for business resilience, whether companies are adapting for survival or investing for the future. Continue Reading