Google Maps to alert users about COVID-19-related travel restrictions – Cloud- Tempemail

Google is adding features on its Maps service to alert users about COVID-19-related travel restrictions to help them plan their trips better. The update would allow users to check how crowded a train station might be at a particular time, or if buses on a certain route are running on Continue Reading

Huawei launches UK advertising blitz ahead of security review – Networking- Tempemail

Huawei Technologies has launched a British advertising blitz to highlight its role in building the country’s broadband and mobile networks ahead of a UK security review that could see further restrictions on its activities. Vice President Victor Zhang said Huawei had been in Britain for 20 years, during which time Continue Reading

Israel’s NSO showcases drone tech, pushes to counter rights abuse allegations – Security- Tempemail

Israel’s NSO Group showcased a new anti-drone defence on Monday, giving the public a rare look at its technology as it seeks to counter allegations that another of its products has aided privacy breaches and political surveillance. The new system, Eclipse, commandeers intruding drones and, according to NSO, costs “hundreds Continue Reading

AGL to move almost fully into Azure cloud by 2022 – Cloud- Tempemail

Electricity provider and gas supplier AGL will move “almost all computing” to the cloud by 2022, with most systems destined to be re-platformed to Microsoft Azure. The utility said today it had struck a three-year “strategic partnership” with Microsoft, setting Azure “as its primary cloud platform”. iTnews reported in mid-April Continue Reading

Sportsbet turns to data insights to meet live betting demands – Strategy – Training & Development- Tempemail

Sportsbet is using a mix of historical and recent data to forecast staffing levels needed to handle customer service and live betting volumes in 15-minute increments. The online bookmaker has spent the past three years optimising workforce planning and management for its contact centre operations. It operates three contact centres Continue Reading

Telstra’s Belong moves to fully digital support model – Software – Telco/ISP- Tempemail

Telstra-owned Belong accelerated plans to switch to a fully digital customer support model after COVID-19 slashed the capacity of its contact centres and caused 11,000 unanswered requests to pile up. Head of social media & digital content, Dion Van de Kamp, told Customer Contact Week A/NZ that a move to Continue Reading

How to Fight COVID-19 in Africa’s Informal Settlements | Tempemail

Sourced from eNCA. The COVID-19 pandemic has cost hundreds of thousands of lives in the world’s richest cities but poses an even greater threat to cities in the developing world. There are now more than 150,000 confirmed cases of coronavirus across Africa, in all 54 countries, with South Africa and Continue Reading

New US Lawsuit Alleges MTN Paid off Terrorist Groups in the Middle-East | Tempemail

Sourced from Business Tech A lawsuit filed in the United States that claims that telecom giant MTN paid protection money to terrorist groups al-Qaeda and the Taliban have been expanded to include new claims. The Wall Street Journal reported that the newly expanded lawsuit now also claims that two US Continue Reading

Mukuru and WorldRemit Expand Network of Remittances into Zimbabwe | Tempemail

Mukuru, one of Africa’s largest remittance providers, has announced a partnership with global online money transfer service WorldRemit to facilitate money transfers to Zimbabwe from across the globe. The partnership will be instrumental in bringing world-class financial services to Zimbabweans and generating new synergies for African financial inclusion. “We are Continue Reading