6 Steps How to open an email guide


You’ve got mail! But don’t know how to, let’s open it up and see what’s inside…


Read the guide below to understand how to open an email using Gmail. 

We use the example of opening an email with a Gmail account — one of the most popular email account providers on desktop, however other email applications will do the same way.


  • a computer connected to the internet
  • a Gmail account ready to use.

Here are 6 steps for you to open an email


Step one: Sign in your Gmail account then you are redirected to your dashboard (main page) of your account.

Step two: Now you can see your inbox.

Step three: There is a list of emails received that is sorted by date. Each line corresponding to one email sent to you that has 3 main parts. The first is sender’s name, the second is the subject of each email, and the last is the time and date the email was received. If you haven’t opened and read an email, this information of the email will be displayed as bold text in the list. Once you’ve opened, read the email and turn back to the inbox, the read email will appear in normal, non-bold text.

Your emails are categorized into ‘Primary’ (what it deems to be important), ‘Social’ (emails sent from your social media accounts) and ‘Promotions’ (promotional emails from brands and companies). If you look for an email and it doesn’t appear in your primary tab, look into the other tabs, it perhaps has been incorrectly categorized by Gmail.


Step four: When you see an email you want to open, choose the line that shows the information about the email.

Step five: Now the content of the email is displayed and you can reply by clicking on the arrow at the top right hand of the email or by clicking Reply underneath the message.

Step six: After you’ve finished with your email, click on back to inbox icon to close the email and go back to your inbox.



Look at how it works, below…


Email safety

Most online attacks and viruses come through cheating emails, you must be careful when open any emails or attachments, consider the potential risks involved. Fraudulent emails are displayed in different forms such as they may look like come from an untrusted source, or may be in the form of the sender’s details. Take a look at the email address. Does it look truthful? Are they are written the letters in correct sequence?

Most email providers provide the option to block and delete spam from your inbox.

There are some top tips you can use:

  • Watch out for words like ‘urgent’ and bad at grammar
  • If you receive an email that has an attachment from someone you don’t know, do not open, just delete it right away
  • Hover over the links to view the URL
  • Don’t click on the unsubscribe link in an ambiguous email, as this will let the scammer know your email is authorized
  • Block unwanted and ambiguous emails from your inbox
  • Do not make a reply to spam

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