Testing Strategies in Software Engineering: Key Insights- Tempemail

I decided to speak at a PentaBAR event and then write an article on testing strategies in software engineering and the common problems that block us in the quest of crafting good ones. Throughout my career, I identified a set of anti-patterns that tend to reproduce again and again. These Continue Reading

The 2021 Social Media Listening Insights

With consumer discourse increasingly taking place on public platforms, social listening tools will soon become an essential marketing practice for conducting both audience and market research. As more marketing teams begin to pair continuous listening capabilities with social media data for audience and market analysis, those that don’t will begin Continue Reading

Social Media Insights From the UAE Government in Q2 2020

Every quarter comes with its own unique set of opportunities and challenges for social media marketers, and Q2 2020 was no different.  Based on Socialbakers’ exclusive quarterly data, we’ve compiled some insights to help you get a deeper understanding of the trends in the governmental industry in the United Arab Continue Reading

Tempemail Analytics Delivers Insights to Effectively Manage 5G Cloud Networks for AI-Infused World- Tempemail

By Paul Miller Today we introduced the availability of Tempemail Analytics, an integrated data collection, monitoring, analysis, and reporting solution to optimize the management and operation of a distributed cloud network. It delivers the visibility to make proactive and informed decisions to maintain 5G clouds while reducing operational costs as Continue Reading

Telstra’s customer insights function evolves with Agile – Software – Telco/ISP- Tempemail

Telstra’s year-and-a-half old customer research and insights function has grown to 10 staff and is behind a series of changes designed to identify trends and test new products and ideas quickly. The function, led by customer insights general manager Dr. Violet Lazarevic, started in February 2019 and first emerged to Continue Reading

Sportsbet turns to data insights to meet live betting demands – Strategy – Training & Development- Tempemail

Sportsbet is using a mix of historical and recent data to forecast staffing levels needed to handle customer service and live betting volumes in 15-minute increments. The online bookmaker has spent the past three years optimising workforce planning and management for its contact centre operations. It operates three contact centres Continue Reading