Cost optimization and employee well-being will be the top agenda for Global Capability Centers in the next 9-12 months: EY survey- Tempemail

Read Article As Global Capability Centers (GCCs) continue to successfully navigate the COVID-19 crisis while putting their business resilience to test, cost optimization and employee well-being emerged as the top agenda for GCCs in the next 9-12 months, according to EY’s latest survey. Over 60% of the GCCs surveyed believe Continue Reading

Why Conversion Rate Optimization matters for online retailers- Tempemail

Conversion Rate Optimization (CRO) is a term for a series of techniques which all have the same purpose: to increase the proportion of visitors to your website that convert. Many online customer journeys are imperfect, and contain areas where shoppers can have problems which might deter them from making a Continue Reading