Security overhaul underpins Navitas’ new digital campus – Projects – Cloud – Security- Tempemail

Australian-headquartered education provider Navitas has launched a new digital campus to complement its work with 70,000 students across 23 countries. Navitas’ global head of information security, Gavin Ryan, said the launch was complicated by bring your own device (BYOD) policies, a rise in malicious cyber activity due to the COVID-19 pandemic, Continue Reading

David Jones transforms customer service to meet online growth – Cloud – Projects- Tempemail

Retailer David Jones moved its customer service operations to run on Amazon Connect and Salesforce cloud-based systems, helping support online sales growth – and rising call volumes about the whereabouts of parcels. Customer services general manager at David Jones & Country Road Group, Daniele Iezzi, told Salesforce Live for Retail Continue Reading

How Edith Cowan Uni’s two-year switch to video prepared it for COVID – Strategy – Projects – Cloud- Tempemail

Edith Cowan University’s push to overhaul the way it uses video has paid dividends with its recent switch to “emergency remote teaching”, and further improvements are on track for the second semester. The university began looking at incorporating more video into its teaching processes in 2017 as a “low hanging Continue Reading

Ausgrid drives to complete ‘HR Essentials’ transformation – Projects – Cloud – Software- Tempemail

Electricity distributor Ausgrid is in the final stages of implementing a new central HR system based on SAP’s SuccessFactors. Head of people services & systems and business transformation lead Felicity Colbourne told the SAP HRConnect 2020 conference that the SuccessFactors project, known as ‘HR Essentials’, is part of a larger Continue Reading

Google Earth, Sydney Uni partner for global food management initiative – Projects – Software- Tempemail

Google Earth, the University of Sydney and the Group on Earth Observations (GEO) are set to develop the world’s first real-time platform to monitor global production of one of the world’s most important staple crops. Farming data generated from Google Earth’s satellite imagery will be analysed to understand how land use relates Continue Reading

Kmart Australia deploys “large-scale” Android Voice solution for fulfilment – Projects – Hardware – Software- Tempemail

Kmart is the first Australian retailer to deploy an Android Voice based system that guides workers in how to fulfil product orders for its stores and online operations. The retailer said overnight it has struck a deal with Melbourne’s Cohesio Group, which last year became part of German technology group Continue Reading

Westpac brings its branch network closer to cloud – Finance – Projects – Cloud – Networking – Telco/ISP- Tempemail

Westpac is one-third of the way through a major network upgrade supporting its 950 bank branches Australia-wide, bringing them NBN fibre, wi-fi 6, and a shorter route to the cloud. The ‘big four’ bank is in the process of deploying a Cisco software-defined WAN or SD-WAN across its physical bank Continue Reading

Dial Before You Dig bring Deloitte, Esri into digital transformation – Digital & Disruption – Projects – Software – Telco/ISP- Tempemail

Image credit: Dial Before You Dig. Dial Before You Dig (DBYD), the service designed to prevent damage to telecommunications and other underground infrastructure, is set to digitally transform with the help of Deloitte Consulting and Esri Australia. Workers use DBYD before undertaking an excavation. They can file their plans with DYBD, Continue Reading

Australia Post road tests its transformation scope with staff first – Cloud – Software – Projects- Tempemail

Australia Post used SAP Qualtrics to source ideas and scope internal sentiment towards its current business transformation. Executive general manager for transformation and enablement, John Cox, told SAP’s HR Connect conference that AusPost is also using Qualtrics to manage employee fatigue after a challenging first half of the year. Cox Continue Reading

Qld govt places six-month hold on all non-essential new IT projects – Strategy- Tempemail

The Queensland government will put off all non-essential new IT projects for at least six months, as the state grapples with the effect of the coronavirus pandemic. Treasurer Cameron Dick revealed the “six-month hold” on Thursday as part of a raft of saving measures aimed at redirecting $3 billion into Continue Reading