Qantas sets ‘digitalisation’ as foundational piece for recovery – Strategy – Cloud – Software- Tempemail

Qantas is set to place “digitalisation” – and specifically IT delivery transformation and customer experience (CX) – at the centre of its recovery strategy, though it is unclear to what extent that might shield the airline’s IT team from cuts. The airline today unveiled a three year plan [pdf] designed Continue Reading

dnata re-platforms Qantas catering app stack from AWS to Azure – Cloud – Strategy- Tempemail

dnata catering trucks at Sydney Airport. dnata catering Australia has replatformed the application portfolio inherited from its 2018 purchase of Qantas’ catering businesses from AWS to Azure to fit in with corporate requirements from its parent company, Emirates. The application migration was one of a number of IT-related packages of Continue Reading

Qantas CIO takes flight to Boeing – Strategy- Tempemail

Aerospace giant Boeing has poached Qantas’ chief information officer to head up its global technology and cyber security operations. The plane maker today revealed Susan Doniz would become its chief information officer and senior vice president of IT and data analytics in May. She will replace Boeing’s interim CIO and Continue Reading

Qantas powers into DevOps for its Salesforce environment – Cloud – Software- Tempemail

Qantas is set to expand the size of its Salesforce DevOps team, complementing work over the past year aimed at smoothing the path for new code deployments to the customer relationship management (CRM) platform. The airline runs two Salesforce “orgs” – one for Qantas, frequent flyer, and freight; the other Continue Reading