WA Health traces data leak to third-party pager service – Security – Telco/ISP- Tempemail

WA Health has suspended its use of a third-party paging service after information communicated over the service was found on a public-facing website. The leak was first reported by 9News last night, which said that both “sensitive” and “confidential” information communicated between personnel from a number of agencies was contained Continue Reading

Bolt Introduces New ‘Low-Cost’ Service in South Africa | Tempemail

Ride-hailing platform Bolt has launched a new low-cost category called Bolt Go – which is aiming to be the cheapest ride-hailing service in South Africa, with fares approximately 20% less than regular Bolt rides. The addition of the new low-cost category hopes to significantly lower the barriers to entry into Continue Reading

David Jones transforms customer service to meet online growth – Cloud – Projects- Tempemail

Retailer David Jones moved its customer service operations to run on Amazon Connect and Salesforce cloud-based systems, helping support online sales growth – and rising call volumes about the whereabouts of parcels. Customer services general manager at David Jones & Country Road Group, Daniele Iezzi, told Salesforce Live for Retail Continue Reading

Google and Telkom Launch Balloon-Powered Internet Service in Kenya | Tempemail

Image sourced from MIT Technology Review Google’s Loon Project and Telkom Kenya have announced that it’s balloon-powered mobile Internet service is now available and covers more than 50,000 sq.km of the country with a fleet of 35 balloons – specific areas include Iten, Eldoret, Baringo, Nakuru, Kakamega, Kisumu, Kisii, Bomet, Continue Reading

Alphabet’s Loon launches balloon internet service in Kenya – Telco/ISP- Tempemail

Alphabet began offering the world’s first commercial high-speed internet using balloons to villagers in remote regions of Kenya’s Rift Valley on Wednesday. The service is run by Loon, a unit of Google’s parent Alphabet, and Telkom Kenya, the East African nation’s third largest telecoms operator. “Kenya is the first country… Continue Reading

Zoom rolls out hardware subscription service – Hardware- Tempemail

Zoom Video Communications launched a hardware subscription service, seeking to make its teleconferencing app more accessible to users by allowing them to choose subscription options for phones and meeting rooms. The plans for Zoom Phone have been priced between US$5.99 and US$60 per month, based on the device users opt for, Continue Reading

WA Education to consolidate IT service providers – Strategy- Tempemail

Western Australia’s Department of Education will move to consolidate IT service providers to better serve its current and future needs as part of a shake-up of its outsourcing arrangements. The state’s largest government agency has approached the market for ideally a single provider to supply its “consolidated ICT services” needs for Continue Reading

Microsoft Launches Free Linux Forensics and Rootkit Malware Detection Service – Tempemail

Microsoft has announced a new free-to-use initiative aimed at uncovering forensic evidence of sabotage on Linux systems, including rootkits and intrusive malware that may otherwise go undetected. The cloud offering, dubbed Project Freta, is a snapshot-based memory forensic mechanism that aims to provide automated full-system volatile memory inspection of virtual Continue Reading

Showmax Launches New Live-streaming Service in Kenya and Nigeria | Tempemail

Showmax is launching a new service – Showmax Pro – which will initially roll out in Nigeria and Kenya. The service will bundle the existing Showmax entertainment service with music channels, news and live sport streaming from SuperSport. Showmax Pro features all Premier League, Serie A, La Liga and PSL Continue Reading