Home Affairs spent $92 million on failed visa platform outsourcing – Strategy- Tempemail

The Department of Home Affairs spent almost $92 million on the government’s controversial billion-dollar visa processing platform outsourcing before the plan was dumped in March. The department revealed the final cost of the failed project in recent answers to questions on notice from senate estimates. It said a total of Continue Reading

Optus spent three years setting standards for its outsourced call centres – Telco/ISP- Tempemail

Optus has spent the past three years setting common standards and metrics across its offshore contact centre operations in India and the Philippines, leaning on data and analytics to get the sizable project done. Vice president of digital consumer Vaughan Paul told iTnews the standards program encompassed three business process Continue Reading

Ask Keith Weed: How much marketing budget should be spent on upskillng marketers?- Tempemail

Each week, revered marketer and chairman of the Advertising Association Keith Weed, who will be one of the speakers at Tempemail’s Can-Do Festival, will take questions from marketers around the world in an attempt to help solve their problems through is experience of a long, and highly successful career that Continue Reading

SensorTower: Mobile gamers spent $61.7 billion in 2019, Disney+ reached 30 million downloads in the US

The big picture: There’s been enough appetite in the mobile streaming and gaming markets to drive growth on both fronts. Looking back at 2019, consumers spent $61.7 billion on mobile games, and rushed in to sign up for Disney+, spending almost $97 million on the service in the two months Continue Reading

We’ve spent the decade letting our tech define us. It’s out of control | Opinion

We may come to remember this decade as the one when human beings finally realized we are up against something. We’re just not quite sure what it is. More of us have come to understand that our digital technologies are not always bringing out our best natures. People woke up Continue Reading