Voice of the Customer Trends 2021 for CX Success

Voice of the Customer (VoC) provides an indispensable glimpse into customers’ minds that no other data source can provide. It helps you understand their needs, expectations, perceptions, and pain points from their experiences with your brand, wherever they are in the customer journey. Monitoring the latest voice of the customer Continue Reading

Telkom Introduces Unlimited Voice Plans for South African Businesses – Tempemail

Telkom has introduced an unlimited voice plan offer for small businesses in South Africa. This product is expected to allow subscribers to save up to 30% on calls for just R199 per month. “Through the unlimited voice calls product, we are subsidising the Small & Medium Business customers who have Continue Reading

Chromecast with Google TV review: full smart TV upgrade with voice remote | Google

Google’s latest Chromecast streaming media dongle is a bit different. Instead of just streaming or “casting” content from your mobile or computer like its predecessors, the new device acts more like a modern smart TV. With a full interface and a remote, the new Chromecast with Google TV costs £59.99 Continue Reading

MTN South Africa Launches New Voice and Data Deals – Tempemail

Sourced from TheTechieGuy (https://thetechieguy.com/) MTN South Africa has officially launched new voice and data Combo Bundles that include monthly, weekly and daily options. Here’s a closer look at the deals: Monthly bundles range from 500MB + 30min for R49 (comprising 200MB Anytime, 200MB Night, 100MB Video and 30 all-Net minutes) to Continue Reading

‘Voice’ co-stars Blake Shelton, Gwen Stefani engaged Gwen Stefani voice Blake Shelton Engagement Nashville- Tempemail

Shelton and Stefani posted a picture Tuesday announcing the engagement between the country star and the pop singer. “Hey @gwenstefani thanks for saving my 2020… And the rest of my life.. I love you. I heard a YES!” Shelton wrote. A representative for Shelton confirmed the couple recently got engaged Continue Reading

Sony could Record PS4 and 5 Users Voice Chats – Tempemail

Sourced from Bloomberg PlayStation users were surprised to discover that Sony’s latest 8.0 update could give the tech company permission to record voice chats – for moderation purposes. Not only did sony break every ps4 due to how bad the update was, they’re even recording us #PS4 pic.twitter.com/006eQznRdf — Mini Continue Reading

EU regulators to probe Alexa, Siri and other voice assistants – Software- Tempemail

EU competition regulators are seeking information from 400 companies to establish if there are problems in the market for voice assistants such as Alexa and Siri and other internet-connected devices that could lead to antitrust cases. The European Commission has opened similar inquiries in the past into sectors such as Continue Reading

Kmart Australia deploys “large-scale” Android Voice solution for fulfilment – Projects – Hardware – Software- Tempemail

Kmart is the first Australian retailer to deploy an Android Voice based system that guides workers in how to fulfil product orders for its stores and online operations. The retailer said overnight it has struck a deal with Melbourne’s Cohesio Group, which last year became part of German technology group Continue Reading